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	<title>Comments on: Zappo&#8217;s to Give Free Webinar on &#8220;How to Build a Customer Focused Culture&#8221;</title>
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	<link>http://www.thecustomerauthority.com/2009/09/zappos-to-give-free-webinar-on-how-to-build-a-customer-focused-culture/</link>
	<description>The premier Blog to help businesses learn how to increase profits, gain customer loyalty and retention, and become the front-runner in any industry through customer service excellence</description>
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		<title>By: admin</title>
		<link>http://www.thecustomerauthority.com/2009/09/zappos-to-give-free-webinar-on-how-to-build-a-customer-focused-culture/comment-page-1/#comment-131</link>
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		<pubDate>Sun, 20 Sep 2009 17:05:44 +0000</pubDate>
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		<description>Thank you Jon! I appreciate the additional information. I&#039;ll be sure to check it out!</description>
		<content:encoded><![CDATA[<p>Thank you Jon! I appreciate the additional information. I&#8217;ll be sure to check it out!</p>
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		<title>By: Jon</title>
		<link>http://www.thecustomerauthority.com/2009/09/zappos-to-give-free-webinar-on-how-to-build-a-customer-focused-culture/comment-page-1/#comment-114</link>
		<dc:creator>Jon</dc:creator>
		<pubDate>Thu, 17 Sep 2009 17:26:12 +0000</pubDate>
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		<description>Culture really is at the heart of everything we do! If you are interested in taking a closer look, check out http://www.zapposinsights.com. There are free videos on the main page, and a subscription service, if you really want to dig deeper into how we apply our culture to all aspects of Zappos!</description>
		<content:encoded><![CDATA[<p>Culture really is at the heart of everything we do! If you are interested in taking a closer look, check out <a href="http://www.zapposinsights.com" rel="nofollow" onclick="pageTracker._trackPageview('/outgoing/www.zapposinsights.com?referer=');">http://www.zapposinsights.com</a>. There are free videos on the main page, and a subscription service, if you really want to dig deeper into how we apply our culture to all aspects of Zappos!</p>
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