http://www.thecustomerauthority.com/2009/05/customers-forced-to-help-themselves-of-pay-the-price/ The premier Blog to help businesses learn how to increase profits, gain customer loyalty and retention, and become the front-runner in any industry through customer service excellence Sun, 20 Sep 2009 17:05:44 -0600 http://wordpress.org/?v=2.8.6 hourly 1 http://www.thecustomerauthority.com/2009/05/customers-forced-to-help-themselves-of-pay-the-price/comment-page-1/#comment-48 The Customer Authority » Blog Archive » Airline Customer Service - How Good is it Really? Fri, 03 Jul 2009 16:51:37 +0000 http://www.thecustomerauthority.com/?p=184#comment-48 [...] opinion, but I haven’t always heard great things. In fact, I recently complained about them charging for simple customer service over the phone. So at the moment, they aren’t high on my list of good customer service [...] [...] opinion, but I haven’t always heard great things. In fact, I recently complained about them charging for simple customer service over the phone. So at the moment, they aren’t high on my list of good customer service [...]

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