http://www.thecustomerauthority.com/2009/04/25-things-you-should-do-in-customer-service/ The premier Blog to help businesses learn how to increase profits, gain customer loyalty and retention, and become the front-runner in any industry through customer service excellence Sun, 20 Sep 2009 17:05:44 -0600 http://wordpress.org/?v=2.8.6 hourly 1 http://www.thecustomerauthority.com/2009/04/25-things-you-should-do-in-customer-service/comment-page-1/#comment-93 The Customer Authority » Blog Archive » Saying “Thank You” Can Lead to Repeat Business Fri, 04 Sep 2009 18:20:32 +0000 http://www.thecustomerauthority.com/2009/04/25-things-you-should-do-in-customer-service/#comment-93 [...] brings me to today’s post, which also happens to be the final post for the 25 Things You Should Do In Customer Service. And that is to be sure to always thank your [...] [...] brings me to today’s post, which also happens to be the final post for the 25 Things You Should Do In Customer Service. And that is to be sure to always thank your [...]

]]> http://www.thecustomerauthority.com/2009/04/25-things-you-should-do-in-customer-service/comment-page-1/#comment-58 The Customer Authority » Blog Archive » Taking Customer Service to New Heights Fri, 24 Jul 2009 15:34:52 +0000 http://www.thecustomerauthority.com/2009/04/25-things-you-should-do-in-customer-service/#comment-58 [...] point here I’m making is number nineteen from the “Top 25 Things You Should Do in Customer Service” list – going above and beyond. The Japanese have taken going above and beyond to a new level. So [...] [...] point here I’m making is number nineteen from the “Top 25 Things You Should Do in Customer Service” list – going above and beyond. The Japanese have taken going above and beyond to a new level. So [...]

]]> http://www.thecustomerauthority.com/2009/04/25-things-you-should-do-in-customer-service/comment-page-1/#comment-42 The Customer Authority » Blog Archive » Validation Goes a Long Way in Customer Service Mon, 22 Jun 2009 18:57:32 +0000 http://www.thecustomerauthority.com/2009/04/25-things-you-should-do-in-customer-service/#comment-42 [...] takes us to the next item on the 25 Things You Should Do in Customer Service list: Validate the customer’s [...] [...] takes us to the next item on the 25 Things You Should Do in Customer Service list: Validate the customer’s [...]

]]> http://www.thecustomerauthority.com/2009/04/25-things-you-should-do-in-customer-service/comment-page-1/#comment-31 The Customer Authority » Blog Archive » Poor Customer Service Destroys A Man’s House Fri, 12 Jun 2009 15:28:22 +0000 http://www.thecustomerauthority.com/2009/04/25-things-you-should-do-in-customer-service/#comment-31 [...] is why, on my list of the Top 25 Things You Should Do for Customer Service, I mentioned you should listen and restate what the customer tells you so you’re clear on [...] [...] is why, on my list of the Top 25 Things You Should Do for Customer Service, I mentioned you should listen and restate what the customer tells you so you’re clear on [...]

]]> http://www.thecustomerauthority.com/2009/04/25-things-you-should-do-in-customer-service/comment-page-1/#comment-26 The Customer Authority » Blog Archive » Taking Charge: Proactive vs. Reactive Customer Service Fri, 05 Jun 2009 16:38:25 +0000 http://www.thecustomerauthority.com/2009/04/25-things-you-should-do-in-customer-service/#comment-26 [...] words that pack a whole lotta meaning. This quote ties in nicely with #15 of our countdown for The Top 25 Things You Should Do in Customer Service: Be [...] [...] words that pack a whole lotta meaning. This quote ties in nicely with #15 of our countdown for The Top 25 Things You Should Do in Customer Service: Be [...]

]]> http://www.thecustomerauthority.com/2009/04/25-things-you-should-do-in-customer-service/comment-page-1/#comment-23 The Customer Authority » Blog Archive » How May I Help You? Mon, 25 May 2009 18:25:47 +0000 http://www.thecustomerauthority.com/2009/04/25-things-you-should-do-in-customer-service/#comment-23 [...] bring us to our numbers 13 and 14 on the Top 25 Things You Should Do In Customer Service [...] [...] bring us to our numbers 13 and 14 on the Top 25 Things You Should Do In Customer Service [...]

]]> http://www.thecustomerauthority.com/2009/04/25-things-you-should-do-in-customer-service/comment-page-1/#comment-18 The Customer Authority » Blog Archive » Be Good to Your Customers and They Will Be Good to You Mon, 18 May 2009 14:04:43 +0000 http://www.thecustomerauthority.com/2009/04/25-things-you-should-do-in-customer-service/#comment-18 [...] It means all the things we’ve been reviewing in Things You Should Do in Customer Service. [...] [...] It means all the things we’ve been reviewing in Things You Should Do in Customer Service. [...]

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