Hello! My name is Michelle Alvarez and I’m the author of this blog, The Customer Authority. I created this site to help businesses achieve success through customer service excellence. I’ll be updating my blog each week with useful advice, helpful tips, and important information on all things customer service related. You’ll get up-to-date information on how you can use customer service excellence to retain customer loyalty, impact your company’s growth, and increase your profits.You’ll also see what customers might be saying about YOU on my “Customer Says!” featured best and worst customer service stories. Check out readers opinions on who the Top 10 best and worst businesses are for customer service. Learn how to motivate your employees in upholding the values of customer excellence. You’ll even get marketing strategies and tips to help promote your business!
But this blog isn’t just about what information I have to give. I want to hear from you too! Whether you’re an employer, an employee, or a customer yourself, I invite you to share your customer service related stories on The Customer Authority Blog. You can start submitting your stories now by clicking on the “Send Me Your Stories” page.
To make your time spent on this blog worthwhile, I’ll be updating the site with new articles every Monday and Friday. Wednesday’s will be reserved for my weekly “Best and Worst” customer stories. You’ll want to check back each week to see if your story was featured!
If you feel that customer service is one of the most important factors in the success of your company, then this is absolutely the blog for you. Subscribe today for continuous updates on how you can improve your business.
P.S. Stay tuned for new updates to The Customer Authority:
- Learn how you can utilize my services to get a free customer service review of your company or store
- Job board postings where you can post your company ads for job seekers
- How to post your business ads on this blog
Leave a Reply